Last updated: 2026
Removeiuearthir provides interior design services, not physical products. As such, traditional return policies do not apply.
Under Australian Consumer Law, you have certain rights regarding services. If our services fail to meet a consumer guarantee, you may be entitled to a remedy such as a refund, replacement, or compensation.
Terms for design services, including cancellation and refund policies, are outlined in individual service agreements for each project. These agreements are established before work begins and comply with Australian Consumer Law.
All service agreements will clearly specify the scope of work, fees, payment terms, and cancellation policies. You have the right to receive a copy of the service agreement before work commences.
Our services come with automatic guarantees under Australian Consumer Law, including:
If we fail to meet these guarantees, you may be entitled to remedies including repair, replacement, refund, or compensation.
Our practice maintains collaborative relationships with clients throughout the design process. Modifications to design concepts and plans can be discussed and implemented as projects develop, subject to the terms of the service agreement.
If materials or products are purchased through our studio, return policies for those items will be specified at the time of purchase and may vary by supplier.
If you have questions about our return policy or need to discuss a specific situation, please contact us:
Email: support@removeiuearthir.world
Address: 7/577 Dorset Rd, Bayswater VIC 3153, Australia